Shipping & Sales Tax

 

SHIPPING AND SALES TAX

Curbside pickup at the MCA

How it works: when you place your order online, please choose the curbside pickup shipping method when checking out. Once you have placed your curbside pickup order, please allow 1-2 business days for your order to be processed. We will email you with instructions when your order is ready to be picked up at the MCA. You will have 10 business days to pick up your order.  Pickup hours are 10am - 3pm Monday through Friday. If you have any questions about your curbside pickup order, please email us at orders@mcachicago.org

Shipping

Please note: as of March 2020 shipping carriers are experiencing some delays in service.
The MCA Store ships orders to contiguous United States destinations via UPS or the USPS unless otherwise indicated in an item's product copy. We do not ship to PO boxes. Oversized items may incur shipping surcharges as noted in those items' product information. High-value orders may require a signature on delivery. 

Shipping costs are dependent on the total cost of the items in your order and the shipping method (Ground or Second Day Air) you select. Oversize items may incur additional ship charges, as noted on the product pages and at checkout. Your total shipping charges will automatically compute during checkout prior to the completion of your order. Shipping charges for orders shipping to the continental United States are also visible in the chart below. You must enter a street address as your ship-to address. Tracking information is sent to your email address as your items are shipped.

Ground orders to the contiguous US normally arrive in 3-8 business days after they have shipped.* Most items may be shipped to the 48 contiguous United States via Standard service. Business days are Monday-Friday, excluding federal holidays. *Pending credit card approval. We do not ship to PO boxes. Please allow one extra business day for orders with gift wrap.

• Second Day Air orders normally arrive in 2 business days (by the end of the second business day) after they have shipped. Second Day Air orders placed by 6 a.m. Mon.-Fri. CST normally ship the same day.* Most items may be shipped to the 48 contiguous United States via Second Day Air service, unless noted otherwise in the product copy. Business days are Monday-Friday, excluding federal holidays. Example: your order is placed at 4 p.m. Monday. It ships Tuesday and arrives two business days later, on Thursday.
*For orders to continental U.S. destinations, for in-stock items, pending credit card approval. 

 

Shipping Charges - 48 Contiguous United States

Ship your entire order to the contiguous US for a flat rate of just $9.95* for ground shipping!
*Exceptions are oversized items which will incur a shipping surcharge, as noted on the product page for those items, and items ordered on Frenzy. Standard shipping is always free for MCA members on orders of $20 or more. 

SECOND DAY AIR SHIPPING RATES* 

ORDER VALUE SHIPPING CHARGE
Up to $30 $37.95
$30.01 - $50 $39.95
$50.01 - $75 $41.95
$75.01 - $100 $43.95
$100.01 - $125 $45.95
$125.01 - $150 $48.95
$150.01 - $200 $51.95
$200.01 - $400 $54.95
Over $400 $64.95


*Surcharges will be added for oversized items, as noted on the product pages of those items.

 

Questions about shipping to the contiguous United States, or about an order already placed?  Email us.

 

MCA STORE ITEMS SOLD ON THE FRENZY APP
All Fenzy sales are final: no returns, refunds or cancellations. There are no discounts on Frenzy items. Sales tax is applied based on location. Shipping charges are based on location. For international Frenzy orders, the receiver (customer) will be held responsible for paying any customs duties and import VAT.  Allow 30 days for your order to ship. We reserve the right to cancel orders. Questions about a Frenzy order? Contact us at frenzyorders@mcachicago.org

SALES TAX
All shipments to addresses within Illinois will incur a 10.25% sales tax, which is based on the merchandise subtotal and computed before shipping and handling charges.