Shipping & Sales Tax
The MCA Store ships orders to contiguous United States destinations via UPS or the USPS unless otherwise indicated in an item's product copy. We do not ship to PO boxes. High-value orders may require a signature on delivery. Orders to international destinations, Alaska, Hawaii and US territories are fulfilled by International Checkout (see below).
48 Contiguous United States
Shipping costs are dependent on the total cost of the items in your order and the shipping method (Ground or Second Day Air) you select. Oversize items may incur additional ship charges, as noted on the product pages and at checkout. Your total shipping charges will automatically compute during checkout prior to the completion of your order. Shipping charges for orders shipping to the continental United States are also visible in the chart below. You must enter a street address as your ship-to address. Tracking information is sent to your email address as your items are shipped.
Ground orders to the contiguous US normally arrive in 3-8 business days after they have shipped.* Most items may be shipped to the 48 contiguous United States via Standard service. Business days are Monday-Friday, excluding federal holidays. *Pending credit card approval. We do not ship to PO boxes. Please allow one extra business day for orders with gift wrap.
• Second Day Air orders normally arrive in 2 business days (by the end of the second business day) after they have shipped. Second Day Air orders placed by 6 a.m. Mon.-Fri. CST normally ship the same day.* Most items may be shipped to the 48 contiguous United States via Second Day Air service, unless noted otherwise in the product copy. Business days are Monday-Friday, excluding federal holidays. Example: your order is placed at 4 p.m. Monday. It ships Tuesday and arrives two business days later, on Thursday.
*For orders to continental U.S. destinations, for in-stock items, pending credit card approval. Orders to APO or FPO boxes may take longer to arrive.
Shipping Charges - 48 Contiguous United States
Ship your entire order to the contiguous US for a flat rate of just $9.95* for ground shipping!
*Exceptions are oversized items which will incur a shipping surcharge, as noted on the product page for those items, and items ordered on Frenzy.
Questions about shipping to the contiguous United States, or about an order already placed? Email us.
International, Alaska, Hawaii, and US Territories Orders
MCA Chicago Store has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option by clicking on the icon.. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at email@example.com.
WHICH COUNTRIES DO YOU SHIP TO?
International shipping is currently available WORLDWIDE from MCA Chicago Store. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?
To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.
WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?
All inquiries regarding your international order should be directed to International Checkout at:
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.
MCA STORE ITEMS SOLD ON THE FRENZY APP
All Fenzy sales are final: no returns, refunds or cancellations. There are no discounts on Frenzy items. Sales tax is applied based on location. Shipping charges are based on location. For international Frenzy orders, the receiver (customer) will be held responsible for paying any customs duties and import VAT. Allow 30 days for your order to ship. We reserve the right to cancel orders. Questions about a Frenzy order? Contact us at firstname.lastname@example.org
All shipments to addresses within Illinois will incur a 10.25% sales tax, which is based on the merchandise subtotal and computed before shipping and handling charges.